Refunds

Refunds

Effective 2026-09-24. Last updated 2026-09-24.

Subscriptions are billed in Canadian dollars by Stripe (CA$15/mo or CA$120/yr) and auto-renew until you cancel in Manage billing.

Monthly: cancel anytime, access until period end, no partial refunds.

Yearly: full refund if requested within 14 days of purchase, otherwise access until period end.

Ask for a yearly refund within 14 days of purchase at info@pivotorder.com. We do not issue partial refunds on a monthly subscription. Cancel anytime in Manage billing (Stripe Customer Portal).